In line with national NHS guidance, messages from The Maples Health Centre are now sent to your NHS App inbox first, instead of by text message.This is part of a wider NHS policy shift to an “app-first” digital communication approach to keep your medical information more secure, allow longer and more detailed messages, and reduce the high cost of sending standard SMS text messages
To make sure you don’t miss them:
- Open the NHS App and go to Settings.
- Select Manage notifications and switch notifications on.
- Check Messages in the App regularly.
If you do not read an App message, you may still receive a text, but this can take longer. Changes to notification settings can take up to 24 hours to work.
If you do not use the NHS App or need help setting it up, please visit https://www.nhs.uk/nhs-app/.